Focus on what matters most to you with MyIDEXX
Striking a balance between caring for your patients and managing your practice can be challenging. MyIDEXX can help you do it all – quickly, easily and efficiently.
MyIDEXX saves you time
All it takes is a single sign-in to your MyIDEXX dashboard to:
- Place orders, learn about products, take courses and more.
- Track your business’s programme status.
- View your account details, pricing updates and programme reports.
MyIDEXX simplifies business operations
Assign a business administrator to your MyIDEXX account to:
- Manage staff members’ access to your IDEXX online services.
- Access all of your practice’s programme details and account information.
- Receive email alerts whenever staff access is added or changed to your MyIDEXX account.
Committed to the health of your patients and your practice
You can rely on MyIDEXX to keep you at the forefront of veterinary care with new services, features, products and enhancements designed to support both your patients and your practice.
Frequently asked questions
Review the MyIDEXX onboarding guide to learn more about how to register, or follow this link to register for a MyIDEXX account. Please contact your business administrator or MyIDEXX Customer Support at +27 (0) 10 500 2080 for additional assistance.
MyIDEXX provides access and management of IDEXX online services and programmes that your practice/business participates in. Because your account includes your personal IDEXX profile and your business affiliation, you can readily access your educational history and continuation credits.
Your email address is a secure way to manage your sign-in credentials. Only you have access to your email account and preferences, so if you ever forget your sign-in credentials, it's easy to fix. Simply select 'Forgot your password?' on the sign-in screen and enter your email address. Then follow the process by clicking the link in your email and creating a new password.
Depending on the email preferences that you've set up, you may receive emails related to your IDEXX online orders, courses available at the IDEXX Learning Centre or news about new IDEXX products and promotions. Every email that you receive gives you the option to update your email preferences or to unsubscribe. See our privacy policy for more information.